Question? Problem? Confused? Discombobulated? Give us a call... or an email... or online chat... or postcard... and we'll do our best to help. You can generally reach a real live person between the hours of 9:00 AM and 6:00 PM Eastern Time, Monday - Friday, and occasionally on weekends. And we're very good at returning calls and emails, so please leave a message.

Sales & General Inquiries
866.523.9108 [Toll Free, US]

919.246.4847 [Phone, US / Int'l]
919.928.5173 [Fax]

P.O. Box 4704
Chapel Hill, NC 27515

Technical Support & Website
866.523.9108 [Toll Free, US]

919.246.4847 [Phone, US / Int'l]

Blackboard Collaborate Support (MSHA Live)
877.382.2293 [Toll Free, US]

Blackboard Collaborate

Connect With Live Help
Ask your question right now with a member of Eduwhere... look for the chat box located in the bottom right corner of this window.

Contact FAQ

Make a Payment

It's easiest to make payments using the link we sent via email. If you don't have that email, you can always use our Secure Online Payment Center to make a payment (just be sure to tell us what the payment is for).


Certificates and score sheets are available for download & printing upon receipt of payment. You can find all your certificates in your Training Center, under "Transcripts". If you chose hardcopy documentation, please note that certificate packages are printed and mailed once per week. Please allow 10 business days for your certifiate pacakage to arrive.


If you paid for a single enrollment via credit card online, you should be able to download your receipt by visiting your Training Center. Otherwise, please contact us by email, chat, or phone to request a specific receipt.